Chavie Lieber, writing for Racked, on eBay’s existential crisis:
It’s dedicated to remaining an online marketplace—nothing more than a platform on which buyers and sellers can interact—a position that’s hard to justify as it’s become less enticing to both kinds of users. It hasn’t invested in warehouses or inventory; it hasn’t introduced competitive shipping programs. It now needs to both differentiate and elevate itself, and then it must communicate all of that to the customer.